Introduction

Curgo Build ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or engage our building services.

We are based in Chippenham, Wiltshire and provide building services across Bristol, Bath and Chippenham.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and property address when you enquire about our services or request a quote.
Project Details: Information about your building project, requirements, and preferences.
Communication Records: Records of correspondence between you and Curgo Build.
Website Usage: Information about how you use our website, including IP address and browser type.

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide quotes
To deliver our building services and manage projects
To communicate with you about your project
To send important updates about our services
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal information under the following legal bases:

Contract: Processing necessary to fulfil our contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services.
Consent: Where you have given specific consent for marketing communications.
Legal Obligation: Processing necessary to comply with our legal obligations.

Data Sharing

We may share your information with:

Trusted subcontractors and tradespeople working on your project
Building control and local authorities as required
Professional advisers such as accountants and insurers
Service providers who assist with our business operations

We will never sell your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected. For completed projects, we typically retain records for 6 years to comply with legal and warranty obligations.

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal information
Right to rectification of inaccurate information
Right to erasure (in certain circumstances)
Right to restrict processing
Right to data portability
Right to object to processing

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.

Security

We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone: 07770 930623 / 07747 695262

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.